Privacy Policy

1. Introduction

This Privacy Policy determines the rules for the collection, use, protection, disclosure, and provision of information (both personal and technical) obtained by users (hereinafter referred to as "the user" or "you") when visiting Migration.gov.az (hereinafter referred to as "the portal" or "website"), using the offered services, or contacting us.

Personal data is collected, processed, and protected in accordance with the requirements of the Law of the Republic of Azerbaijan "On Personal Data" for the fulfillment of the powers and duties established by the legislation of the Republic of Azerbaijan.

2. Collected Information

The aggregate of collected data includes the information requested and gathered by the SMS to enable your use of the website; the scope of this information, including but not limited to the mentioned, is defined as follows:

2.1. Personal Information:

• The information you provide when entering your electronic cabinet;
• Information you provide when using electronic services;
• Information (your contact details, including your phone number, email, postal code, and address) mentioned in applications (such as applications, proposals, complaints, and requests) submitted through the contact of the website (info@migration.gov.az);
• Information provided during electronic registration regarding participation in courses organized by the Training Center of the SMS related to obtaining and extending a permanent residence permit in the Republic of Azerbaijan;
• Information provided through the "subscribe" and "write a letter" sections of the website.

2.2. Technical Data (technical data we collect automatically when you visit our website):

• Your location information;
• Your IP address;
• Network interfaces, type and model of your device, and other technical data received from your device;
• Usage data (e.g., pages viewed, time spent on the site, etc.).

3. Use of Collected Information

We use your personal information for the following purposes:

• To assist and facilitate your use of the website, including creating and accessing your e-cabinet and enabling its functionalities;
• To respond to any queries, feedback, or complaints addressed by or on behalf of you as a user;
• To contact you regarding the status of your application or service;
• To provide you with information about our services;
• As part of website improvements, track your use of the website and prepare anonymized statistics to understand user behavior, trends, and preferences;
• To comply with legal and regulatory requirements.

4. Sharing, Transferring, or Disclosure of Collected Information

The information you provide as a user and that is collected as described above may be shared, transferred, or disclosed by the State Migration Service to any of the following third parties, unless prohibited by law:

• With government agencies (including institutions within their structure or subordinate institutions not within their structure) within the legal framework established by law to ensure the interconnection and coordination of existing or newly created information systems and resources for the purpose of providing electronic services, as well as to fulfill legal requirements or legal obligations;
• Third-party service providers who assist in providing our Services (e.g., IT support, payment processors);
• In cases where information is required to be disclosed due to a court decision in accordance with legal requirements, to third parties based on a legally binding court decision, or as otherwise established by law;
• For the purpose of conducting investigative activities, judicial investigations, criminal case investigations, and ensuring public order and national security by the state institutions (especially law enforcement agencies) and courts.

5. Protection of Personal Data

In compliance with the Law of the Republic of Azerbaijan "On Personal Data," personal data is protected from the moment of collection. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

6. Storage of Data

We store your personal data for the period necessary to fulfill the purposes stated in this Privacy Policy, in accordance with the legislation of the Republic of Azerbaijan. We will securely destroy your data when it is no longer necessary to use it.

7. User Rights

The following rights are guaranteed to you in connection with the use of the website:

• To receive information about the personal data collected and processed about you, including their source and legal basis;
• To correct or update your information;
• To object to or restrict the processing of your personal data;
• Destruction of personal data collected and processed about you;
• To exercise other rights stipulated in the Law of the Republic of Azerbaijan "On Personal Data" and other relevant legislative acts.

To exercise these rights, please contact us at (contact email/phone number).

8. Links

You can find links from the portal to other web pages and resources. We would like to inform you that we are not responsible for the privacy of these webpages and we recommend you to read the privacy policies before visiting other pages. These rules apply only to the information collected through migration.gov.az.

9. Changes to This Privacy Policy

We may change or update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting them on the website and indicating the effective date.

10. Additional Information

If you have any questions about this Privacy Policy or the activity of the SMS, you can contact us using the following means of contact:

• Address: [Address]
• Email Address: [Email Address]
• Phone Number: [Phone Number]