Usefullness of the services rendered by the Call Center
Responding the incoming calls by the Call Center within 30 seconds
Calling back the missed calls
Calling back the pre-booked calls
Usefullness of voice menu service rendered by the Call Center
Are the responses given by the Call Center representative compliant with the legislation and understandable
Politeness of the Call Center representative during the service
Knowledge and professionalism level of the Call Center representative
Is it convenient to use the official webpage?
Can you get the necessary information from the official webpage?
Issuance (extension) of permit for permanent residence in the territory of the Republic of Azerbaijan to foreigners and stateless persons service
Revocation of citizenship of the Republic of Azerbaijan by a citizen of the Republic of Azerbaijan service
Reissuance of the lost decision on extension of temporary staying period to foreigners and stateless persons service
Acquisition of citizenship of the Republic of Azerbaijan service
Issuance (extension) of a permit for temporary residence in the territory of the Republic of Azerbaijan to foreigners and stateless persons service
Issuance of work permit for carrying out paid labour activity in the territory of the Republic of Azerbaijan to foreigners and stateless persons service
Restoration of citizenship of the Republic of Azerbaijan service
Extension of temporary staying period of foreigners and stateless persons in the territory of the Republic of Azerbaijan service
Consideration of the application for obtaining refugee status service
Establishment of a person`s affiliation to the citizenship of the Republic of Azerbaijan service
Registration upon place of stay of foreigners and stateless persons’ in the Republic of Azerbaijan service